I need to return a product. How do I do that?

All returns need to be processed online by following the steps below...

  1. Grab your order number and the email address you used when placing that order.
  2. Visit the Book a Return page and enter your details.
  3. Select the items you wish to return and let us know if you'd like a refund or an exchange, then submit your return.
  4. Return your goods through your selected return carrier.
  5. Wait for your email confirming your refund or exchange has been completed.


If you have any questions with any part of the returns process you can submit a request to the customer service team below and we will respond to you as soon as possible.

Have more questions? Submit a request